Case Study

Case Study

Empowering Primary Care with PrescribeWell

Physician-Driven, Reimbursable Weight Loss and Wellness Programs at No Cost to Patients

Executive Summary

About the Client

The Challenge

Problem

Primary care physicians often lack scalable, reimbursable solutions to support patients with sustainable weight loss and wellness goals.

Solution

Estenda developed a SaaS platform for PrescribeWell that enables physicians to offer evidence-based, personalized health and weight loss programs integrated with EMRs and mobile apps.

Impact

The solution empowers providers to deliver effective, reimbursable weight loss services—at no cost to patients—while improving clinical outcomes and patient engagement.

Executive Summary

About the Client

The Challenge

Problem

Primary care physicians often lack scalable, reimbursable solutions to support patients with sustainable weight loss and wellness goals.

Solution

Estenda developed a SaaS platform for PrescribeWell that enables physicians to offer evidence-based, personalized health and weight loss programs integrated with EMRs and mobile apps.

Impact

The solution empowers providers to deliver effective, reimbursable weight loss services—at no cost to patients—while improving clinical outcomes and patient engagement.

Executive Summary

About the Client

The Challenge

Problem

Primary care physicians often lack scalable, reimbursable solutions to support patients with sustainable weight loss and wellness goals.

Solution

Estenda developed a SaaS platform for PrescribeWell that enables physicians to offer evidence-based, personalized health and weight loss programs integrated with EMRs and mobile apps.

Impact

The solution empowers providers to deliver effective, reimbursable weight loss services—at no cost to patients—while improving clinical outcomes and patient engagement.

Our Engagement

01

How We Started

PrescribeWell partnered with Estenda to design and build a custom software platform tailored to clinical workflows and patient needs.

Team Discussion

01

How We Started

PrescribeWell partnered with Estenda to design and build a custom software platform tailored to clinical workflows and patient needs.

Team Discussion

01

How We Started

PrescribeWell partnered with Estenda to design and build a custom software platform tailored to clinical workflows and patient needs.

Team Discussion

02

Project Goals

  1. Build a secure, scalable SaaS solution for physician-led wellness programs.

  2. Enable integration with EMR systems and mobile health tracking apps.

  3. Deliver personalized maintainable weight loss plans based on patient behavior and readiness.

  4. Ensure services are reimbursable under standard billing models.

Guidance

02

Project Goals

  1. Build a secure, scalable SaaS solution for physician-led wellness programs.

  2. Enable integration with EMR systems and mobile health tracking apps.

  3. Deliver personalized maintainable weight loss plans based on patient behavior and readiness.

  4. Ensure services are reimbursable under standard billing models.

Guidance

02

Project Goals

  1. Build a secure, scalable SaaS solution for physician-led wellness programs.

  2. Enable integration with EMR systems and mobile health tracking apps.

  3. Deliver personalized maintainable weight loss plans based on patient behavior and readiness.

  4. Ensure services are reimbursable under standard billing models.

Guidance

03

Collaboration Model

Estenda led the full-cycle software development process—from initial concept, requirements gathering, and architecture design through iterative development, testing, deployment, and post-launch support. Throughout the project, Estenda collaborated closely with the PrescribeWell team, conducting regular reviews and clinical feedback sessions to ensure the platform aligned with evidence-based medical practices, provider workflows, and regulatory standards. This close partnership helped ensure the technical solution effectively translated clinical goals into a user-friendly, scalable platform tailored for real-world use in primary care settings.

Property signing

03

Collaboration Model

Estenda led the full-cycle software development process—from initial concept, requirements gathering, and architecture design through iterative development, testing, deployment, and post-launch support. Throughout the project, Estenda collaborated closely with the PrescribeWell team, conducting regular reviews and clinical feedback sessions to ensure the platform aligned with evidence-based medical practices, provider workflows, and regulatory standards. This close partnership helped ensure the technical solution effectively translated clinical goals into a user-friendly, scalable platform tailored for real-world use in primary care settings.

Property signing

03

Collaboration Model

Estenda led the full-cycle software development process—from initial concept, requirements gathering, and architecture design through iterative development, testing, deployment, and post-launch support. Throughout the project, Estenda collaborated closely with the PrescribeWell team, conducting regular reviews and clinical feedback sessions to ensure the platform aligned with evidence-based medical practices, provider workflows, and regulatory standards. This close partnership helped ensure the technical solution effectively translated clinical goals into a user-friendly, scalable platform tailored for real-world use in primary care settings.

Property signing

The Solution

Technologies Used

  • Cloud-based SaaS architecture for scalability.

  • EMR integration to streamline clinical use.

  • Mobile app interoperability for data capture (nutrition, activity).

  • Custom algorithms for generating patient-specific wellness prescriptions.

  • Cloud-based SaaS architecture for scalability.

  • EMR integration to streamline clinical use.

  • Mobile app interoperability for data capture (nutrition, activity).

  • Custom algorithms for generating patient-specific wellness prescriptions.

  • Cloud-based SaaS architecture for scalability.

  • EMR integration to streamline clinical use.

  • Mobile app interoperability for data capture (nutrition, activity).

  • Custom algorithms for generating patient-specific wellness prescriptions.

Processes implemented

  • Agile development methodology for rapid iteration and clinical feedback.

  • Evidence-based content and workflows to support behavior change.

  • HIPAA-compliant design and data handling.

  • Agile development methodology for rapid iteration and clinical feedback.

  • Evidence-based content and workflows to support behavior change.

  • HIPAA-compliant design and data handling.

  • Agile development methodology for rapid iteration and clinical feedback.

  • Evidence-based content and workflows to support behavior change.

  • HIPAA-compliant design and data handling.

Customization

The platform dynamically generates individualized wellness prescriptions based on patient readiness, lifestyle, and goals—creating an experience that feels personalized and engaging while enabling efficient provider oversight.

The platform dynamically generates individualized wellness prescriptions based on patient readiness, lifestyle, and goals—creating an experience that feels personalized and engaging while enabling efficient provider oversight.

The platform dynamically generates individualized wellness prescriptions based on patient readiness, lifestyle, and goals—creating an experience that feels personalized and engaging while enabling efficient provider oversight.

Challenges Along the Way

Obstacle

Balancing EMR interoperability with clinic workflow simplicity.

Solution

Developed seamless EMR integration modules and mobile apps to create personalized health plans, track progress, and generate reimbursable services for providers.

Obstacle

Balancing EMR interoperability with clinic workflow simplicity.

Solution

Developed seamless EMR integration modules and mobile apps to create personalized health plans, track progress, and generate reimbursable services for providers.

Obstacle

Balancing EMR interoperability with clinic workflow simplicity.

Solution

Developed seamless EMR integration modules and mobile apps to create personalized health plans, track progress, and generate reimbursable services for providers.

Obstacle

Ensuring platform usability across a wide range of patient technology literacy levels.

Solution

Focused on intuitive UI/UX for both providers and patients.

Obstacle

Ensuring platform usability across a wide range of patient technology literacy levels.

Solution

Focused on intuitive UI/UX for both providers and patients.

Obstacle

Ensuring platform usability across a wide range of patient technology literacy levels.

Solution

Focused on intuitive UI/UX for both providers and patients.

Obstacle

Navigating billing models to align clinical services with reimbursement requirements.

Solution

Built support for CPT-coded services aligned with wellness reimbursement standards.

Obstacle

Navigating billing models to align clinical services with reimbursement requirements.

Solution

Built support for CPT-coded services aligned with wellness reimbursement standards.

Obstacle

Navigating billing models to align clinical services with reimbursement requirements.

Solution

Built support for CPT-coded services aligned with wellness reimbursement standards.

Results & Success Metrics

Quantifiable Outcomes

Quantifiable Outcomes

  • Successfully deployed across multiple physician practices.

  • Enabled reimbursable services for weight loss and lifestyle support.

  • Facilitated patient self-monitoring and goal tracking through app integration.

  • Successfully deployed across multiple physician practices.

  • Enabled reimbursable services for weight loss and lifestyle support.

  • Facilitated patient self-monitoring and goal tracking through app integration.

  • Successfully deployed across multiple physician practices.

  • Enabled reimbursable services for weight loss and lifestyle support.

  • Facilitated patient self-monitoring and goal tracking through app integration.

Qualitative Benefits

Qualitative Benefits

  • Improved patient engagement in health and wellness efforts.

  • Enabled primary care clinics to deliver proactive care beyond routine visits.

  • Provided physicians with a scalable tool to address obesity and chronic disease.

  • Improved patient engagement in health and wellness efforts.

  • Enabled primary care clinics to deliver proactive care beyond routine visits.

  • Provided physicians with a scalable tool to address obesity and chronic disease.

  • Improved patient engagement in health and wellness efforts.

  • Enabled primary care clinics to deliver proactive care beyond routine visits.

  • Provided physicians with a scalable tool to address obesity and chronic disease.

Current Status

Where We Are Now

Where We Are Now

The PrescribeWell platform is actively used by primary care clinics to deliver wellness services. Estenda continues to support the platform with enhancements, maintenance, and ongoing integration with new data sources and EMR systems.

The PrescribeWell platform is actively used by primary care clinics to deliver wellness services. Estenda continues to support the platform with enhancements, maintenance, and ongoing integration with new data sources and EMR systems.

The PrescribeWell platform is actively used by primary care clinics to deliver wellness services. Estenda continues to support the platform with enhancements, maintenance, and ongoing integration with new data sources and EMR systems.

Ongoing Relationship

Ongoing Relationship

Estenda remains a key technology partner in evolving PrescribeWell's digital health offerings and scaling its reach.

Estenda remains a key technology partner in evolving PrescribeWell's digital health offerings and scaling its reach.

Estenda remains a key technology partner in evolving PrescribeWell's digital health offerings and scaling its reach.

Key Takeaways

Why It Matters:

Why It Matters:

PrescribeWell helps bridge the gap between clinical care and wellness support—making it easier for physicians to offer meaningful, reimbursable weight loss services that patients can actually stick with.

PrescribeWell helps bridge the gap between clinical care and wellness support—making it easier for physicians to offer meaningful, reimbursable weight loss services that patients can actually stick with.

PrescribeWell helps bridge the gap between clinical care and wellness support—making it easier for physicians to offer meaningful, reimbursable weight loss services that patients can actually stick with.

Why Estenda:

Why Estenda:

Estenda’s expertise in healthcare software, EMR integration, and behavior-driven design enabled the creation of a robust, user-friendly platform tailored to primary care workflows and patient success.

Estenda’s expertise in healthcare software, EMR integration, and behavior-driven design enabled the creation of a robust, user-friendly platform tailored to primary care workflows and patient success.

Estenda’s expertise in healthcare software, EMR integration, and behavior-driven design enabled the creation of a robust, user-friendly platform tailored to primary care workflows and patient success.

Drive Better Patient Outcomes with Custom Healthcare Technology

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